USING MCE VIDEO GUIDES
How to log in to MoDOT Carrier Express
Viewing the customer dashboard
HOW TO UPLOAD SUPPORT DOCUMENTS
INTERNATIONAL REGISTRATION PLAN VIDEO GUIDES
ADDING A NEW UNIT TO AN IRP ACCOUNT
INTERNATIONAL FUEL TAX AGREEMENT VIDEO GUIDES
FILING AN IFTA RETURN - PART I
FILING AN IFTA TAX RETURN - PART II
FREQUENTLY ASKED QUESTIONS
Will I need a new login?
No. You will log into the new system using the same user ID and password as the current system.
Will my credits transfer from the old system?
Yes. MCS is converting all outstanding invoices and credits to the new system.
Will I need new decals?
No. You will continue to use the same decals, licenses, license plates and cab cards.
Will Hazardous Waste/Waste Tire licensing be in the new system?
The HWWT system was recently upgraded. The HWWT system can be accessed from the MCE Common Customer as it currently is.
Will the credentials look the same?
Most credentials will look the same or very similar. MCS will inform IRP, Inc., IFTA, Inc. and roadside enforcement about any changes in appearance to credentials. Credentials issued before the system installation are valid through their expiration.
Will we still get post card reminders?
Yes. Post card reminders will continue to alert you to important filing dates. Even better, the new credentialing system’s user dashboard will remind you of vital dates as well.
What internet browser can I use with the new system ?
The new credentialing system is compatible with Edge (preferred), Chrome, Firefox and Safari.
Are the fees for payments with Credit Card and ECheck the same?
Yes. The fees charged for credit card and ECheck are from the credit card company. They will not change with the new credentialing system.
Will I be able to file my UCR in the new system?
No. You will continue to file your UCR in the National UCR Registration System at www.ucr.gov.
Why did MoDOT change systems?
MoDOT Carrier Express’ credentialing system was at the end of its useful life. Introduced in 2004, it served us well. The new system addresses motor carriers’ requests for improvements – such as direct upload of documents – using technology that wasn’t available 17 years ago.
If MoDOT is creating a new credentialing system, can I still get old records from the new system?
Yes. Data from the previous system will convert to the new system. You will be able to retrieve records from prior to the cutover.
Will there be a delay in processing credentials?
A processing delay is possible on transactions filed the week before the cutover period (Feb. 9-14) . Any transaction not fully processed prior to the installation of the new system will carry over and be worked in the order received starting Feb. 23.