MoDOT Carrier Express - New Credentialing System

WHAT TO EXPECT FROM THE NEW MCE CREDENTIALING SYSTEM
Improvements to the credentialing functions include:
  • Ability to upload supporting documentation directly into the online system and see that it is received

  • Ability to monitor the progress of pending transactions using a new customer dashboard - No need to call MoDOT for an update on the status of your request!

  • Easier more instinctive transaction steps and navigation

  • A more streamlined payment process

CREDENTIALING SYSTEM TRAINING WEBINARS
Click the registration link to join our Processing IFTA Tax Returns in MCE training

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Preview sessions Q&A documents
Motor Carrier Companies 
Insurance Companies
Permitting Services 

MISSOURI OPERATING AUTHORITY REMAINS UNDER DEVELOPMENT

The Intrastate Operating Authority functions remain partially under development.

Insurance companies can seamlessly file forms online for their clients. However, motor carriers will temporarily need to contact MCS directly for any intrastate transaction. 

Call 1-866-831-6277 and choose Option 3 to reach the Missouri Operating Authority team. Look for an announcement in the near future when intrastate authority functions transition to the online system. 

USING MCE VIDEO GUIDES

INTERNATIONAL REGISTRATION PLAN VIDEO GUIDES

INTERNATIONAL FUEL TAX AGREEMENT VIDEO GUIDES

FREQUENTLY ASKED QUESTIONS

Will I need a new login?

No. You will log into the new system using the same user ID and password as the current system.

Will my credits transfer from the old system?

Yes. MCS is converting all outstanding invoices and credits to the new system.

Will I need new decals?

No. You will continue to use the same decals, licenses, license plates and cab cards.

Will Hazardous Waste/Waste Tire licensing be in the new system?

The HWWT system was recently upgraded. The HWWT system can be accessed from the MCE Common Customer as it currently is. 

Will the credentials look the same?

Most credentials will look the same or very similar. MCS will inform IRP, Inc., IFTA, Inc. and roadside enforcement about any changes in appearance to credentials. Credentials issued before the system installation are valid through their expiration.

Will we still get post card reminders?

Yes. Post card reminders will continue to alert you to important filing dates. Even better, the new credentialing system’s user dashboard will remind you of vital dates as well.

What internet browser can I use with the new system ?

The new credentialing system is compatible with Edge (preferred), Chrome, Firefox and Safari.

Are the fees for payments with Credit Card and ECheck the same?

Yes. The fees charged for credit card and ECheck are from the credit card company. They will not change with the new credentialing system.

Will I be able to file my UCR in the new system?

No. You will continue to file your UCR in the National UCR Registration System at www.ucr.gov.

Why did MoDOT change systems?

MoDOT Carrier Express’ credentialing system was at the end of its useful life. Introduced in 2004, it served us well. The new system addresses motor carriers’ requests for improvements – such as direct upload of documents – using technology that wasn’t available 17 years ago.

If MoDOT is creating a new credentialing system, can I still get old records from the new system?

Yes. Data from the previous system will convert to the new system. You will be able to retrieve records from prior to the cutover.

Will there be a delay in processing credentials?

A processing delay is possible on transactions filed the week before the cutover period (Feb. 9-14) . Any transaction not fully processed prior to the installation of the new system will carry over and be worked in the order received starting Feb. 23.