Providing Outstanding Customer Service - Chapter 2
Every MoDOT employee is responsible for delivering outstanding customer service. We want to build strong relationships with our transportation partners, our customers and each other.
Delivering Efficient and Innovative Transportation Projects - Chapter 3
We pledge to honor our commitments and deliver the best, most cost-effective solutions.
Managing our Assets - Chapter 5
Customers are looking for smooth pavements and bridges that can safely handle growing traffic demands. We are focused on using our limited resources to keep Missouri's roads and bridges in good condition.
Stabilizing Resources and Engaging our Workforce - Chapter 6
MoDOT has access to many resources, including people, funding, supplies and equipment. Taxpayers trust MoDOT is a good steward of these limited resources while limiting the impact on our environment.
Building a Prosperous Economy for all Missourians - Chapter 7
Missouri's businesses depend on our transportation system to move their products and services. An investment in transportation should provide a positive economic impact on both the citizens we serve and the communities in which they live.