Providing outstanding customer service is one of MoDOT’s core values and the responsibility of every employee in the organization. To actively seek feedback from customers, MoDOT uses a statewide call system and an enhanced online call report system...
Just like well-maintained roads and bridges, MoDOT delivers information. The citizens of Missouri expect timely, accurate and understandable information from their department of transportation.
Keeping employees and the public safe is MoDOT’s highest value. Controlling damage to vehicles and reducing personal injury in work zones, on right-of-way and other areas under department control helps MoDOT accomplish this goal.
The total and rate of recordable incidents are tracked to measure the department’s goal of fewer injuries. MoDOT’s goal is for every employee to go home every night to their families unharmed. Reporting injuries allows the department to arrange for...
Preventing incidents from occurring and learning from the ones that do occur are both vital safety issues.
While the ultimate goal is to eliminate work zone crashes, the goal for this measure is to reduce the number of truck-mounted attenuator hits below the previous 4-year average.
MoDOT’s number one value is safety. The purpose of this measure is for everyone to arrive at work safely and return home the same way.
Seat belts save lives, but getting people to use them – even to protect their own lives – is a challenge. Public education is one way to keep the issue in front of motorists, along with legislation. MoDOT supports each approach, attacking the problem...
Commercial Motor Vehicles play a vital role in our nation’s economy by transporting the products we need. By tracking the number of CMV involved fatalities, MoDOT can target educational and enforcement efforts, as well as improve safety features...
MoDOT’s first tangible result is to keep customers and ourselves safe. The greatest challenge in providing this is the recurring frequency of fatal crashes on Missouri roadways. In order to combat this, MoDOT utilizes a comprehensive data-driven...
