MoDOT is conducting a Statewide Intercity Bus (ICB) Needs Assessment to help determine the level of need and current utilization of ICB service in Missouri (defined at the end of this article). Part of this process involves a brief online survey to allow organizational stakeholders and the general public to identify user demands and unmet needs in the provision of ICB services. Your input and survey participation are integral to determining the need and demand for ICB service throughout Missouri.

The survey for other stakeholders and the general public is available at the following link: https://forms.office.com/e/SMcsRBbSEz.

This survey closes Jan. 31, 2026. 

The survey for ICB providers and public transit providers is available at the following link: https://forms.office.com/e/32Xwf9jLb9.

This survey closes Feb. 6, 2026.

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Intercity Bus Service is defined as “Regularly scheduled bus service for the general public that operates with stops in rural areas over fixed routes connecting two or more urbanized areas not in close proximity, has the capacity for transporting baggage carried by passengers, and makes meaningful connections with scheduled intercity bus service to more distant points, if such service is available.” 

Examples of ICB providers in Missouri include Greyhound Lines, Jefferson Lines, OATS and Southeast Missouri Transportation Service (SMTS). Intercity bus service should not be confused with public transit service, the latter of which generally involves shorter, more local trips.

Missouri's urban public transit agencies include Kansas City Area Transportation Authority (KCATA) in Kansas City, Metro Transit in St. Louis, City Utilities Transit in Springfield, GoCOMO in Columbia and JEFFTRAN in Jefferson City. Other cities that offer urban transit services include Joplin, St. Joseph, Carthage, Clinton, Excelsior Springs, Lamar, Nevada, New Madrid and West Plains. Additionally, there are numerous rural public transit agencies in Missouri. Click to view the map of locations for rural agencies.

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In addition to gathering survey responses, MoDOT will hold an online public meeting in January to discuss ICB service in Missouri with MoDOT representatives. Additional information about this public meeting, including date, time and an online link, will be released at a later date. 

Thank you for your time and effort. Please do not hesitate to reach out to the project team with additional questions (MoDOTIntercityBusStudy@wsp.com).