MoDOT’s customers expect transportation improvements to be completed and roadways opened quickly with minimal impact to their lives. Delivering projects by the contract completion date is the target for all projects and is considered a commitment to...
By limiting overruns on contracts, MoDOT can continue to keep its maintenance and construction commitments. This emphasis, combined with the use of practical design and value engineering, has contributed to limiting overruns on contracts.
Accurate program cost estimates help MoDOT deliver more timely improvements for taxpayers.
The public has indicated the condition of Missouri’s existing roadway system should be one of the state’s highest priorities. Currently, 893 (26 major) structures are in poor condition, 6,355 (137 major) structures are in fair condition and 3,149 (46...
Providing outstanding customer service is one of MoDOT’s core values and the responsibility of every employee in the organization. To actively seek feedback from customers, MoDOT uses a statewide call system and an enhanced online call report system...
Just like well-maintained roads and bridges, MoDOT delivers information. The citizens of Missouri expect timely, accurate and understandable information from their department of transportation.
Keeping employees and the public safe is MoDOT’s highest value. Controlling damage to vehicles and reducing personal injury in work zones, on right-of-way and other areas under department control helps MoDOT accomplish this goal.
The total and rate of recordable incidents are tracked to measure the department’s goal of fewer injuries. MoDOT’s goal is for every employee to go home every night to their families unharmed. Reporting injuries allows the department to arrange for...
Preventing incidents from occurring and learning from the ones that do occur are both vital safety issues.
