The Motorist Assist program began operations in both Kansas City and St. Louis in 1993 and is going strong today. The Motorist Assist program's mission is to keep interstate highway lanes clear of disabled vehicles. By helping those individual vehicles off of the roadway, Motorist Assist helps cut down on congestion for thousands of vehicles following behind caused by those disabled vehicles blocking lanes of traffic (especially during peak hours of travel). Less congestion equates to a safer roadway, less fuel expenditures and reduced pollution.

Operators in both cities carry a variety of tools and resources to help clear the roadway. In the event that Motorist Assist operator is unable to get the vehicle free and clear from the driving lanes and shoulder, a cellular phone is provided to the motorist to call for a tow truck. Again, this ensures safety for that stranded motorist and lessens congestion on the interstate highways.

Today, Motorist Assist is an essential part of incident management in both Kansas City and St. Louis on the interstate highways. Emergency services like police, fire and paramedics rely heavily of the Motorist Assist for traffic control and clean up at accident scenes.

In St. Louis and Kansas City, Motorist Assist became the first component of the intelligent transportation programs that feature freeway management (complete with cameras, message boards and traffic sensors). Our operators are first responders to help feed information back to a transportation management center and to help clear the problem from the highway.

Motorist Assist in St. Louis