At the Missouri Department of Transportation, the arrival of spring means crews turn their attention to the potholes that “spring” forth as temperatures change.
The department has initiated "Missouri Pothole Patrol,” which is a concentrated effort to patch potholes and keep highways smooth and safe for motorists.
MoDOT has dedicated staff and resources to repair minor road damage quickly, but motorists need to help the department spot these potholes and let us know where they are.
There are several ways for you to report potholes:
• MoDOT’s Customer Service Center, available 24/7, at 1-888-ASK-MODOT (888-275-6636).
• Online – from your computer go to Report a Road Concern.
• Mobile – On your smartphone or tablet go to www.modot.org/roadconcern
(note: this site is formatted for mobile devices!)
• By e-mail: firstname.lastname@example.org
MoDOT’s rapid response pothole repair is only a temporary fix. Once the weather warms up, the temporary patches will be replaced with permanent repairs.
Potholes form when temperatures warm up during the day but continue to be cold at night. Moisture from winter rain and snow constantly seeps into the cracks and joints of the roadway. When the temperatures drop at night, that water freezes and expands the pavement, which causes it to crack and bulge. As cars and trucks drive over those cracks, the pressure causes chunks of pavement to pop out, and potholes are formed.
MoDOT is responsible for all state-maintained highways in Missouri. Potholes and other damage on city and county streets should be reported to the appropriate local agency. If you aren’t sure if a road is maintained by MoDOT, give the customer service center a call and one of MoDOT’s customer service representatives can tell you.