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Missouri Department of Transportation

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MoDOT News Release 

For more information, Sally Oxenhandler, (573) 751-7456, Kristi Jamison, (573) 526-2482 or Community Relations at (573) 751-2840.

October 15, 2009 12:00 AM
Governor Honors MoDOT for Technology, Customer Service

JEFFERSON CITY - Gov. Jay Nixon on Thursday presented the Missouri Department of Transportation with two awards - one for the department's online Traveler Information Map and the other for the department's use of the Web to conduct a virtual public meeting on the future of Interstate 70.

The Governor's Award for Quality and Productivity recognizes teams that excel in the areas of excellence, efficiency, innovation, technology, process improvement, customer service and employee development. 

MoDOT's Traveler Information Map, located at http://www.modot.org/, has revolutionized communication with Missouri travelers. It offers a one-stop location for information on weather-related road conditions, work zones, flooding and incidents on major routes.  Hundreds of thousands of Missouri travelers use the service regularly to make travel decisions before they leave home.  It's possible the map has saved lives by keeping people from traveling during hazardous conditions.

MoDOT and its partner, HNTB, an engineering firm, held Missouri's first-ever electronic meeting to meaningfully and cost-effectively get input from the public on rebuilding Interstate 70 with lanes separating cars and trucks.  This innovative public involvement tool is believed to be only the second such online meeting in the country.  Due to this innovative approach, up to 10 times as many people attended the online public meeting than had attended previous face-to-face meetings.  MoDOT has since used virtual meetings for other projects as a way to broaden the agency's outreach efforts and get more people involved in its decision-making process.

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