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March 18, 2009
MoDOT Asks Drivers to Rate Work Zones
Public Feedback Will Ensure Safety and Efficiency

JEFFERSON CITY - Think of the last time you traveled through a work zone. Did you have enough warning that you were approaching construction work? Were the signs understandable and easy to see?

For the first time, the Missouri Department of Transportation is seeking traveler feedback on construction work zones on state highways with the goal of making them safer and better. A customer survey, available on MoDOT's Web site at http://www.modot.org/, allows you to provide feedback on specific work zones through which you have traveled.

"Your feedback will help improve our work zones and keep traffic moving while looking out for the safety of travelers and our highway workers," said Don Hillis, director of system management for MoDOT. 

Since Jan. 1, more than 70 people have weighed in on Missouri work zones via the MoDOT work zone customer survey at http://www.modot.org/workzones/Comments.htm.

 Work zone visibility and traffic flow are two important factors in evaluating work zones. The public offers feedback on advanced warning, speed limit, timeliness and safety.

Results of the survey thus far show that 86 percent of our work zones are currently meeting customer expectations for visibility and cleanliness for items ranging from signs, cones, barrels and striping.

Nine out of 10 people stated that MoDOT work zones met traffic flow expectations. This measure evaluates how well the department meets public expectations of traffic flow in, around and through work zones.

"We are doing everything we can to minimize work zone delays, but we need your help," Hillis said.

Visit http://www.modot.org/ for a current listing of all work zones. Let us know how we're doing so we can keep travelers safe and moving while maintaining our roads and bridges.

 

   
   
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