Ridership on Missouri's Amtrak Service Continues to Grow
JEFFERSON CITY - More Missourians are parking their cars and opting for the train. During fiscal year 2013, ending June 30, Amtrak Missouri River Runner ridership grew to 196,661 passengers. This is the sixth consecutive year of ridership growth.
Increased reliability is the primary reason behind Missouri River Runner growth. Engineers delivered passengers on time 90 percent of the time in FY 2013. Ontime reliability also drives overall customer satisfaction, currently at 91 percent; the third best of all Amtrak routes year-to-date.
"If you haven't ridden the train in a while, try it again. You will be pleased with the quality of service on the Missouri River Runner," said Michelle Teel, multimodal operations director at the Missouri Department of Transportation. "Significant investments in the corridor and committed efforts by Union Pacific, Amtrak and MoDOT ensure passengers get to their destinations on time and at a very reasonable price."
An increase in riders results in greater ticket revenues, which reduces the amount of state financial support. Ticket revenue increased by 130 percent in the last six years.
Twice a day the Missouri River Runner serves Kansas City, St. Louis and eight points in between - Kirkwood, Washington, Hermann, Jefferson City, Sedalia, Warrensburg, Lee's Summit and Independence. Reservation and train status information is available at Amtrak.com, by using the free Amtrak smartphone app and at 1-800-USA-RAIL (1-800-872-7245).