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Missouri Department of Transportation

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Measures of Performance


MoDOT’s Tracker is a tool to assess how well we deliver services and products to our customers. Much like a GPS tracking system, this tool can only show the direction in which the department is headed. We must determine if it is going in the right direction to best serve our customers.

MoDOT’s Mission and Value Statements provide the basis for the Tracker. The Tangible Results are outcomes our customers expect to see as we fulfill our mission. Each performance measure listed on the Tracker is designed to help us focus on successfully achieving these results. The Tracker will be published quarterly to ensure accountability and allow our customers to see the progress we are making towards those results that they expect.

Complete Tracker Document October 2012 (14.3 MB, 220 pages)

Tracker Divided for Quicker Downloading
Cover, Introduction and Table of Contents (266 KB, 7 pages)
Uninterrupted Traffic Flow (3.54 MB, 16 pages)
Smooth & Unrestricted Roads And Bridges (850 KB, 10 pages)
Safe Transportation System (835 KB, 18 pages)
Roadway Visibility (358 KB, 4 pages)
Outstanding Customer Service

(901 KB,  22 pages)

Partner With Others To Deliver Transportation Services (282 KB, 4 pages)
Advance Economic Development (447 KB, 8 pages)
Innovative Transportation Solutions (709 KB, 6 pages)
Fast Projects That Are Of Great Value (734 KB, 12 pages)
Environmentally And Socially Responsible (681 KB, 12 pages)
Great Workplace, Great Employees (1.02 MB, 16 pages)
Efficient Movement Of Goods (662 KB, 6 pages)
Easily Accessible Modal Choices (622 KB, 14 pages)
Customer Involvement In Transportation Decision-Making (436 KB, 6 pages)
Accommodating Roadsides (692 KB, 6 pages)
Best Value For Every Dollar Spent (895 KB, 22 pages)
Advocate For Transportation Issues (970 KB, 10 pages)
Proactive Transportation Information

(527 KB, 8 pages)

MoDOT's Bolder Five-Year Direction (370 KB, 6 pages)
Tracker Archive  

The documents are provided in Acrobat Reader format. Free Acrobat Reader download PDF Icon

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Missouri Department of Transportation
Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
1-866-831-6277 (Motor Carrier Services)
Driver's License Offices
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