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Missouri Department of Transportation

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MoDOT TRACKER

Measures of Performance



MoDOT’s Tracker is a tool to assess how well we deliver services and products to our customers. Much like a GPS tracking system, this tool can only show the direction in which the department is headed. We must determine if it is going in the right direction to best serve our customers.

MoDOT’s Mission and Value Statements provide the basis for the Tracker. The 18 results are outcomes that our customers expect to see as we fulfill our mission. Each performance measure listed on the Tracker is designed to help us focus on successfully achieving these results. The Tracker will be published quarterly to ensure accountability and allow our customers to see the progress we are making towards those results that they expect.

Complete Tracker Document July 2005 (13 MB, 179 pages)

Tracker Divided for Quicker Downloading
 
Cover, Introduction and Table of Contents (380 kbs, 10 pages)
Uninterrupted Traffic Flow (3 meg, 12 pages)
Smooth & Unrestricted Roads And Bridges (821 kbs, 8 pages)
Safe Transportation System (265 kbs, 16 pages)
Roadway Visibility (1 meg, 8 pages)
Personal, Fast, Courteous & Understandable Response to Customer Requests (479 kbs,  10 pages)
Partner With Others To Deliver Transportation Services (629 kbs, 6 pages)
Leverage Transportation To Advance Economic Development (828 kbs, 6 pages)
Innovative Transportation Solutions (1 meg, 4 pages)
Fast Projects That Are Of Great Value (851 kbs, 12 pages)
Environmentally Responsible (848 kbs, 10 pages)
Efficient Movement Of Goods (490 kbs, 10 pages)
Easily Accessible Modal Choices (502 kbs, 14 pages)
Customer Involvement In Transportation Decision-Making (584 kbs, 6 pages)
Convenient, Clean & Safe Roadside Accomodations (486 kbs, 6 pages)
Best Value For Every Dollar Spent (1 meg, 18 pages)
Attractive Roadsides (254 kbs, 6 pages)
Advocate For Transportation Issues (456 kbs, 8 pages)
Accurate, Timely, Understandable & Proactive Transportation Information (401 kbs, 9 pages)
   
Tracker Archive  
   

The documents are provided in Acrobat Reader format. Free Acrobat Reader download PDF Icon

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Missouri Department of Transportation
Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
1-866-831-6277 (Motor Carrier Services)
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