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Missouri Department of Transportation
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Mission, Values & Tangible Results


MoDOT Mission Statement

The mission statement provides the basis for determining the general direction of the agency, the business of the agency, the products provided to agency customers, and the focus needed among agency personnel.

Our mission is to provide a world-class transportation experience that delights our customers and promotes a prosperous Missouri.

MoDOT Value Statements

Values represent the fundamental principles and philosophy of the agency and guide the agency's behavior. These values establish the boundaries within which all department activities will be conducted.


  • supports and develops employees because we believe they are the key to
    our success.
  • is flexible because we believe one size does not fit all.
  • honors our commitments because we believe in integrity.
  • encourages risk and accepts failure because we believe in getting better.
  • is responsive and courteous because we believe in delighting our customers.
  • empowers employees because we trust them to make timely and innovative
  • does not compromise safety because we believe in the well-being of employees
    and customers.
  • provides the best value for every dollar spent because we’re taxpayers too.
  • values diversity and inclusiveness because we believe in the power of our
  • is one team because we all share the same mission and teamwork produces the
    best results.
  • fosters an enjoyable and productive workplace because we care about each
    other and our mission.
  • is open and honest because we must be trustworthy.
  • listens and seeks to understand because we value everyone’s opinion.
  • treats everyone with respect because we value their dignity.
  • seeks out and welcomes any idea that increases our options because we don’t
    have all the answers.
  • always strives to do our job better, faster, and cheaper because we want to
    meet more of Missouri’s needs.

MoDOT Value Statements (pdf)

MoDOT Tangible Results

Tangible Results are what MoDOT's customers expect the department to accomplish. These are the tangible things that MoDOT's customers will see as the department fulfills its mission.

  • Uninterrupted Traffic Flow
  • Smooth and Unrestricted Roads and Bridges
  • Safe Transportation System
  • Roadway Visibility
  • Outstanding Customer Service
  • Partner With Others to Deliver Transportation Services
  • Advance Economic Development
  • Innovative Transportation Solutions
  • Fast Projects That Are of Great Value
  • Environmentally and Socially Responsible
  • Efficient Movement of Goods
  • Easily Accessible Modal Choices
  • Customer Involvement in Transportation Decision-Making
  • Accommodating Roadsides
  • Best Value for Every Dollar Spent
  • Advocate for Transportation Issues
  • Proactive Transportation Information

MoDOT Tangible Results (pdf)

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MoDOT Central Office
105 W. Capitol Avenue
Jefferson City, MO 65102
1-888-ASK-MODOT (275-6636)
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